Direct
Reach us straight away
No forms, no ticket numbers. Write, call or message and you will be talking to the person who runs the journeys.
- Email admin@hilal-travels.com
- Call, text or WhatsApp (917) 809-4466
- Straight to WhatsApp Start a chat →
What helps us answer well
- Roughly when you would like to travel
- How many are coming, and their ages if there are children or elders
- Any mobility, dietary or medical needs
- Whether you have travelled with a group before
Common questions
Before you write
How quickly will I hear back?
Usually within one to two working days, and always from a person rather than
an automated sequence. If your enquiry needs us to check something — an
accessibility question, an unusual date — we will tell you that rather than
leave you waiting in silence.
I am not ready to book. Can I still ask?
Please do. Most people who travel with us ask questions months before they
book anything, and some decide the journey is not for them. Both outcomes are
fine. We would rather you arrive certain.
Can you arrange a private group?
Yes — for families, masjid groups, study circles and workplaces. Private
departures can be adapted in pace, dates and emphasis. Tell us the group size
and what you want out of it and we will put together a proposal.
What about flights?
Our journeys are usually priced all-inclusive — hotels, flights and the
attractions listed in the itinerary. If the departure city we offer is not
yours, we can price the journey as a ground package alone and you book your
own flights to meet the group. Final details for each journey are on its own
trip page.
How do payments and cancellations work?
A deposit secures your place, with the balance paid in stages before departure.
For the Andalusia journey, both the
payment schedule and the
cancellation policy are set out in full on
that journey's page. Read them before you pay, and ask us about anything that is
not clear.