Get in touch

Let's talk about the journey

Every enquiry is answered by a person, usually within one to two working days. Ask about dates and pricing, register interest in a destination that has not opened yet, or just ask the question you cannot find the answer to.

Direct

Reach us straight away

No forms, no ticket numbers. Write, call or message and you will be talking to the person who runs the journeys.

What helps us answer well

  • Roughly when you would like to travel
  • How many are coming, and their ages if there are children or elders
  • Any mobility, dietary or medical needs
  • Whether you have travelled with a group before

Common questions

Before you write

How quickly will I hear back?
Usually within one to two working days, and always from a person rather than an automated sequence. If your enquiry needs us to check something — an accessibility question, an unusual date — we will tell you that rather than leave you waiting in silence.
I am not ready to book. Can I still ask?
Please do. Most people who travel with us ask questions months before they book anything, and some decide the journey is not for them. Both outcomes are fine. We would rather you arrive certain.
Can you arrange a private group?
Yes — for families, masjid groups, study circles and workplaces. Private departures can be adapted in pace, dates and emphasis. Tell us the group size and what you want out of it and we will put together a proposal.
What about flights?
Our journeys are usually priced all-inclusive — hotels, flights and the attractions listed in the itinerary. If the departure city we offer is not yours, we can price the journey as a ground package alone and you book your own flights to meet the group. Final details for each journey are on its own trip page.
How do payments and cancellations work?
A deposit secures your place, with the balance paid in stages before departure. For the Andalusia journey, both the payment schedule and the cancellation policy are set out in full on that journey's page. Read them before you pay, and ask us about anything that is not clear.